Shipping & Returns

Shipping

We ship worldwide from our supplier partners.

  • Processing time: 1–3 business days
  • Delivery time: typically 7–20 business days after dispatch
  • Tracking: emailed to you as soon as your order ships

Delivery times are estimates and can be affected by customs processing and carrier delays during busy periods. If your order hasn't arrived within 30 days of dispatch, contact us and we'll sort it out.

Returns

We accept returns within 30 days of delivery.

  • Items must be unused and in their original packaging
  • Contact us before sending anything back so we can confirm the process
  • If your item arrives damaged, defective, or not as described, we'll replace it or refund you in full

Order changes and cancellations

Reach out as soon as possible if you need to change or cancel an order. Once an order has been dispatched, it can't be recalled, but you can return it under the policy above.

Contact

Questions about an order? Email us and we'll get back to you within 1–2 business days.